A Vagaro survey revealed new insights on the significant presence of neurodivergent professionals in the beauty industry, with 50% of participants identifying as such. The research also showcases the innovative ways salon and spa professionals cater to neurodivergent clients - highlighting the role of technology and software in creating inclusive spaces and the human aspect of nurturing relationships, empathy and understanding.
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Per the survey, 27% of participants said they work on a team with a neurodivergent peer and 43% of participants said they offer services specifically tailored to meet the needs of clients who are neurodivergent or on the autism spectrum.
Findings indicate that these salon and spa professionals proactively ask about accommodation requests beforehand, offering quieter or noise-reduced options such as quiet hair clippers, an array of lighting options and more.
Per the report, 56% of these providers said technology helps accommodate neurodivergent clients, pointing out that scheduling software plays a crucial role in reducing sensory overload.
Respondents said capabilities such as online booking systems, digital check-ins, forms and automated appointment reminders help reduce factors that contribute to overstimulation and streamline the overall experience.
Charity Hudnall, Vagaro's chief marketing officer, said, "Our survey showcases the growing dedication of salon and spa professionals to inclusivity and innovation. By encouraging acceptance, celebrating diversity, and leveraging technology - we can create more accessible spaces for both neurodivergent clients and industry professionals.”
